Frequently Asked Questions
Due to differences in computer monitor settings and the nature of the material and ink, the colors on the screen may vary slightly from the actual printed product.
What are the tumblers made out of?
Double-wall vacuum insulated stainless steel. 20oz BPA Free
What are the mugs made out of?
Ceramic - 15oz
Are they dishwasher safe?
Tumblers - We recommend hand washing. Although sublimation is very durable and permanent the heat of the dishwasher may damage the seals and fade the design over time.
Mugs - We recommend hand washing. Although they are top rack dishwasher safe, over time the heat may fade the design.
Payment options?
We accept all major credit cards, Apple Pay, and PayPal.
What is sublimation?
It's a method of transferring a design onto an object or fabric using special ink and heat.
What is the estimated shipping time?
Products are made at the time an order is placed. We will ship the product out approximately 3-4 business days after the order is processed.
International shipping?
Unfortunately, at this time we only offer shipping within the United States.
Refunds?
If an error was made on our end, please send us an email and we can discuss how to make things right, either a refund can be made or we can remake the product for you.
Returns?
There will be no returns. If an error was made on our end, please see refunds question/answer.